This warranty is non-transferable and covers only the original end-user purchaser. An original or copy of a sales receipt from the original Bullstrap authorized retailer is required. This limited warranty does not cover products purchased from unauthorized retailers (including, without limitation, online 3rd party sellers who sell on auction sites). Online sales auction confirmations are NOT accepted for warranty verification.
The Warranty covers all functional aspects of the Product under normal use. Only original, unaltered and unmodified materials and workmanship are covered by the Warranty.
Any problem caused by abuse, misuse, exposure to excessive heat, liquids, sand or other contaminants or an act of God, such as but not limited to flood, drought, earthquake or any other natural disaster is not covered. The Warranty does not cover the replacement of lost or stolen Products.
The only exception to these conditions is our replacement policy as it pertains to iPhone cases. Our iPhone cases are eligible for up to two cosmetic replacements per year, subject to Bullstrap’s approval. All product replacements are for the identical SKU as the initial purchase. Lifetime warranty replacements for cosmetic “defects'' on all other products (except iPhone cases) are expressly excluded - full grain leather is designed to take a beating and we believe these “defects” add to the character of the product.
All non-leather “Gear” products are exempt from this policy, including but not limited to screen protectors, candles, clothing, bottle openers, hats, and sticker packs.
Replacements under this warranty are subject to a shipping charge per replacement of £4.95 for domestic customers or £13.95 for international customers.
We may request, at our discretion, that you send the damaged product to us to allow our Quality Control department to take a closer look at the issue in order to keep improving our products. Failure to comply with these requests will result in the forfeiture of any and all future claims under this Warranty.
The Warranty lasts as long as the Customer owns the Product.
Should the Product malfunction or fail to perform, the Product shall be replaced by Bullstrap with the most similar Product. Due to the nature of the Product, repair or identical replacement parts may not be available at the time of the claim. Bullstrap shall repair or replace a damaged part with the closest matching Product or the closest matching part of the Product in the closest matching color. This choice shall be handled on a case-by-case basis between Bullstrap and the Customer. Should a dispute between Bullstrap and the Customer arise on the option to choose, the final decision is at the discretion of Bullstrap.
In no event shall Bullstrap or its authorized suppliers be liable to you or any third party for any indirect, incidental, consequential, special or exemplary damages arising out of the use of the Product, including, without limitation, property damage, loss of value of the Product or any third party products that are used in or with the Product, or loss of use of the Product or any third party products that are used in or with the Product, even if Bullstrap has been advised of the possibility of such damages. Bullstrap has no liability for any damage or destruction to consumer electronics devices or other personal property that are in the Products, including, without limitation, laptops, cell phones, smartphones, tablets, MP3 players, DVD players or handheld devices, or any loss of data contained in the foregoing devices. Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced herein and all direct or general damages in contract, tort (including negligence) or otherwise), the entire liability of Bullstrap and any of its authorized suppliers shall be limited to the amount actually paid by you for the Product. Some States and/or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Bullstrap products are rigorously tested to ensure that the products you trust meet stringent standards. Consequently, if a problem occurs with this Bullstrap product (the “Product”) and the problem is caused by manufacturing defects in material and workmanship, Bullstrap will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product.
This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example).
This warranty is intended to give you specific legal rights. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you.
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